Recently IDC conducted a survey of 1,957 midsize companies worldwide to identify key factors associated with business success and progress towards becoming a best-run, digitally engaged organization. The study found that commitment to customer engagement, employee productivity and effective use of technology all distinguished best-run companies.
As companies continue to adapt to the digital economy, they are looking for new and more efficient ways to drive revenue, empower employees and respond to customer needs. By leveraging all their data assets, advanced technology and process automation, companies are able to embed intelligence into their operations.
Companies of all sizes are moving to become “intelligent enterprises,” and many midsize companies take advantage of software with advanced capabilities such as artificial intelligence and machine learning to leap ahead of larger competitors. Agility and updated processes can make an important difference.
For more insights, download the IDC InfoBrief, Becoming a Best-Run Midsize Company: How Growing Companies Benefit from Intelligent Capabilities.