servicenow agentic ai

NTT DATA Business Solutions

Agentic Service Operations in Action

Unleash the power in ServiceNow

See the future of IT incident response with Agentic AI

What happens when your business suffers a major IT outage in the middle of the night?

Alarms go off.
Teams scramble.
The board gets called.

For IT leaders, a major incident is high stakes - every minute means lost revenue, broken trust, and reputational damage. And most responses still rely on people, despite having automation tools in place.

That’s no longer enough.

NTT DATA Business Solutions introduces Agentic Service Operations: expert-level AI agents that work 24x7 to detect, diagnose, and resolve issues - autonomously and at scale.

With always-on digital agents, your IT teams can:

  • Respond faster and smarter
  • Minimize cost and chaos
  • Prevent small issues from becoming big problems

Watch the demo to see Agentic AI in action - and learn how to turn a major incident into a major win.